Safe Gaming

Responsible Gaming at lb99 – Your Safety is Our Priority

Gaming is entertainment, not an obligation. lb99 believes every player should play with joy, awareness, and safety. Follow our responsible gaming guidelines and keep gaming purely a source of fun.

24/7 Support Services
18+ Age Restriction
100% Secure Platform
5 Protection Tools
🛡️
Our Commitment

The 6 Core Pillars of Responsible Gaming

Lb99 follows these six principles to ensure the wellbeing and peace of mind of every user.

⏱️
Time Management

Set a daily or weekly gaming time limit. lb99's time-limit tool helps you keep track of how long you've been playing.

💰
Budget Limit

Set a deposit limit that works for you. Never play beyond your means — lb99's budget control feature is always available.

🔒
Self-Exclusion Feature

If you need to step away, use the self-exclusion feature to take a break from the platform for a set period. It can be activated easily from your account settings.

📊
Gaming History Review

View a detailed report of your gaming activity — easily track when you played, how long you played, and how much you spent.

🧒
Minor Protection

Lb99 is strictly prohibited for anyone under 18. We enforce minor protection through KYC verification and rigorous age screening.

🤝
Help & Guidance

If you're experiencing gaming-related problems, the lb99 support team is available around the clock. We'll connect you with the help and professional guidance you need.

Responsible gaming at lb99 is more than following rules — it's a way of life. Keep gaming fun, not addictive.

What Is Responsible Gaming and Why Does It Matter

Responsible gaming is a mindset that treats gaming as a form of entertainment — not a livelihood or a way to solve problems. lb99's responsible gaming policy is built with every user's mental and financial wellbeing in mind.

Online gaming is growing rapidly in Bangladesh. Without the right information and awareness, gaming habits can become harmful. lb99 believes that an informed player is a true winner — which is why we are committed to promoting responsible gaming among all our users.

Responsible gaming ensures that:

  • Gaming should never come at the expense of family, work, or education.
  • Never bet more than you can afford to lose.
  • Taking a break from gaming feels easy and natural.
  • Avoid the urge to keep playing out of anger or frustration after a loss.

How to Recognize Problem Gaming

We don't always notice when our gaming habits start heading in the wrong direction. Watch out for these warning signs:

  • Thinking about gaming constantly, even when you're not playing.
  • Repeatedly trying to win back money you've lost.
  • Hiding your gaming habits from family or friends.
  • Neglecting daily tasks or responsibilities because of gaming.
  • Inability to stop playing, feeling irritable or restless.
  • Borrowing money or using up savings to fund gaming.

Please Note: If you notice any two of the above signs, contact the lb99 support team immediately or seek professional advice.

Practical Safe Gaming Tips

🎯
Set Your Goals and Budget Before You Start

Before you start, decide how long you'll play and how much you'll spend — then commit firmly to those limits.

Take Regular Breaks

Take at least a 10–15 minute break every hour. Playing for long stretches without a break leads to mental and physical fatigue.

😤
Don't Play When You're Not in the Right Headspace

Playing while angry, frustrated, or stressed increases the chance of making poor decisions. Only play when you're in a good state of mind.

🏦
Only Use Discretionary Funds

Never use money set aside for household expenses, debt repayments, or savings. Only play with funds you can genuinely afford to lose.

👨‍👩‍👧
Let Your Family Know

There's no need to hide your gaming from your family. Stay transparent and value their input.

🔔
Use lb99's Protection Tools

Enable deposit limits, session limits, and reality-check alerts from your account settings.

Self-Exclusion & Break Process

Lb99 offers a simple Self-Exclusion feature for players. You can use it to take a break from the platform for a set period of time.

1
Go to Account Settings

After logging in, look for the "Responsible Gaming" option in your account profile section.

2
Select a Time Period

Choose your preferred break duration — 24 hours, 7 days, 1 month, or a long-term permanent exclusion.

3
Confirm

Once confirmed, your account will be suspended immediately for the selected duration.

4
Contact Support

If you need further assistance, contact the lb99 support team. We're ready to help you around the clock.

While self-exclusion is active, you will not be able to make any deposits or participate in any gaming activity on lb99.

Financial Protection & Budget Management

Financial awareness is one of the most important aspects of responsible gaming at lb99. Setting a dedicated gaming budget and sticking to it strictly is the foundation of a healthy gaming lifestyle.

Lb99 provides you with the following financial protection tools:

  • Daily Deposit Limit: Set the maximum amount in BDT you can deposit per day.
  • Weekly or Monthly Limit: Set weekly and monthly limits for long-term budget control.
  • Loss Limit: Gaming will automatically stop once you've reached your set loss amount.
  • Cooling-Off Period: A 24-hour cooling-off period before any major changes take effect.

Using these tools makes it much easier to protect yourself from unexpected financial harm.

Mental Health & Professional Support

Gaming addiction is a real issue, and seeking professional help is not a sign of weakness. lb99 always puts mental health first.

If you feel that gaming is having a negative impact on your life or someone you care about:

  • Contact the lb99 support team directly.
  • Talk to a trusted family member or friend about how you're feeling.
  • Seek help from a mental health counselor.
  • Step away from gaming for a while and get involved in new hobbies or activities.

Please Note: The lb99 support team is here for you 24/7. Reaching out for help is a sign of strength.

Check Yourself

Are Your Gaming Habits Healthy?

Answer the following questions honestly. If you find yourself saying "yes" to more than three, consider reaching out for support.

1

Do you often spend more than your set gaming budget and feel regret afterwards?

2

Have your family or friends expressed concern about your gaming habits?

3

Do you keep gaming in an attempt to recover money you've lost?

4

Do you feel restless, irritable, or anxious when you can't play?

5

Have you ever neglected work, studies, or family responsibilities because of gaming?

6

Have you ever borrowed money or dipped into your savings to fund gaming?

7

Do you keep your gaming habits hidden from family or friends?

Three or more "Yes" answers? This is a cause for concern. Contact the lb99 support team or use the Self-Exclusion feature to take a short break.

Our Benefits

Lb99 Responsible Gaming Tools

⏱️
Session Timer

Playing time is tracked automatically and alerts you when the set limit is reached.

Active
💳
Deposit Cap

Set your own maximum deposit amount on a daily, weekly, or monthly basis.

Customizable
🚫
Self-Exclusion

Take a break from the platform for anywhere from 24 hours to a permanent exclusion.

Instant
📋
Activity Log

View your full gaming history, including wins, losses, and spending reports.

Details
FAQ

Responsible Gaming FAQ

Yes. Your account balance remains completely safe while self-exclusion is active. Once the break period ends, or if you contact support, you will regain access and can withdraw your funds if needed.

Decreasing your deposit limit takes effect immediately. However, if you want to raise it, a 24-hour cooling-off period applies — protecting you from making impulsive decisions.

Not directly — but if a family member is concerned, they can contact the lb99 support team. We will assess the situation and take the appropriate steps.

Never. lb99 verifies your age at registration and requires identity document verification as a mandatory part of the KYC process. Accounts belonging to users under 18 are terminated immediately.

Start by reaching out to the lb99 support team. We can guide you through the necessary steps and point you toward professional help. It also helps to talk to a trusted family member or friend.

Play Responsibly, Win Happily

Join lb99 and enjoy the best experience in our safe, responsible gaming environment. Your protection is our responsibility.

বাংলা